SIMPLE FROM THE FIRST CLICK
Request assistance from your phone, tablet, or computer. We’ll confirm availability and the next steps.
SIMPLE FROM THE FIRST CLICK
You can request everything from your phone, even when your computer isn’t working.
One hour for a specific problem, or a package for whenever you need us.
Use Pix, a credit card, or boleto through Mercado Pago.
Describe the issue and choose a preferred contact method and time.
A technician contacts you. Remote access starts only with your authorization.
SUPPORT BUILT ON TRUST
A real person helping you, with your permission at every step.
Each session needs your explicit consent. You can end the connection at any time.
We collect what we need to help. Never share passwords unnecessarily.
Mercado Pago processes payment details. We never receive your card number or CVV.
Tell us what’s happening. We’ll help you find the next step.
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