For an everyday problem
Remote support — 1 hour
R$90
one-time payment
Choose this support- Remote assistance with a technician
- Support in Portuguese or English
- Customer portal and support history
CLEAR PRICING. NO SURPRISES.
A one-time fix or a technical partner you can call again. You choose.
For an everyday problem
one-time payment
Choose this supportA little peace of mind
R$80 / hour
Choose this supportA partner for your business
R$75 / hour
Choose this supportMinimum 60 minutes per session. After the first hour, time is billed in 30-minute increments. Your balance and time used are always visible in your account.
Windows Server, Linux, virtualization, NAS, VPN, firewalls, and infrastructure. We assess the scope before confirming the price.
From R$120 / hourContact us to check availability for urgent support.
ContactGOOD QUESTIONS
Have a question, need a business assessment, or want to check availability? Send us a message.
ContactYou authorize each connection and can terminate it at any time. A technician will explain the process before accessing your device.
Normal support does not include permanent unattended access. Any managed business access requires a separate, explicit agreement.
It depends on your device and the access method. We can use Quick Assist or guide you to an official download. We also work with existing corporate tools.