A CONNECTION YOU CONTROL
We work with the leading remote-access tools and can also use the solution already adopted by your organization.
Never share remote access codes with anyone outside official Online Help support.
Do not send temporary connection codes or passwords in tickets. Share a temporary code directly with your assigned technician only when needed.
I authorize Online Help to temporarily access my device to provide the requested technical support. I understand that I can end the remote session at any time.
SUPPORT BUILT ON TRUST
A real person helping you, with your permission at every step.
Each session needs your explicit consent. You can end the connection at any time.
We collect what we need to help. Never share passwords unnecessarily.
Mercado Pago processes payment details. We never receive your card number or CVV.